Privacy policy.

Effective Date: [5 December 2024]
Last Updated: [5 December 2024]

Welcome to serenewave.org!

At serenewave.org, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, shop, and blog. By using our website, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us when you:

  • Make a purchase (name, email, shipping address, billing address, and payment details processed securely through third-party payment processors).

  • Subscribe to our newsletter or blog.

  • Contact us via forms, email, or live chat.

1.2 Automatically Collected Information

When you visit SereneWave.org, we automatically collect data such as:

  • IP address and browser type.

  • Device details (e.g., operating system).

  • Referring website and search terms.

  • Pages viewed, time spent on the site, and clickstream data.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality.

  • Personalize your shopping experience.

  • Track performance and analyze visitor behavior.

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process payments securely.

  • Respond to inquiries and provide customer support.

  • Send updates about new products, blog posts, and exclusive offers (only with your consent).

  • Enhance your browsing experience and tailor content to your preferences.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

Your personal information is shared only with trusted third parties, including:

  • Service Providers: Payment processors, shipping companies, and email marketing tools.

  • Legal Authorities: When required by law or to enforce our policies.

  • Analytics Providers: Such as Google Analytics, to understand website traffic and trends.

We do not sell or rent your data to third parties.

4. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of your data.

  • Rectification: Update or correct inaccuracies.

  • Erasure: Ask us to delete your data where legally applicable.

  • Withdraw Consent: Opt out of marketing emails anytime by clicking "unsubscribe."

To exercise these rights, contact us at SereneWave@proton.me.

5. Security of Your Information

We implement robust security measures to protect your data. However, no online platform is 100% secure. Please ensure your personal information is kept private and safe.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies before interacting.

7. Children's Privacy

SereneWave.org does not knowingly collect data from individuals under 13. If we learn that we have collected such information, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance.

9. Contact Us

For questions or concerns about this Privacy Policy, reach out to us at:
Email: SereneWave@proton.me